Contact Information

Contact Morshen

Need help checking a rack’s dimensions, choosing an organizer, locating an order, or arranging a return? Our customer service team can assist.

Get in Touch

Email: service@morshen.com
Phone: +1 7193017781
Website: https://morshen.com/

When We Respond

Support hours are Monday–Friday, 9:00 AM–6:00 PM, U.S. Eastern Time.

We aim to reply within 1–2 business days. Messages received outside these hours are reviewed during the next business day. Investigations involving a carrier or product issue may take longer.

Product Questions

Include the product name or link and the measurements of the space where you plan to use it.

For adhesive or mounted products, describe the intended surface. For under-sink products, check clearance around pipes, hinges, and cabinet doors.

Order and After-Sales Assistance

Please provide your order number and checkout email address.

If an item is damaged, incomplete, or incorrect, explain the issue and include photographs where reasonably available. Keep the packaging until we advise whether it is needed.

Do not send passwords or complete payment-card information.

Business Information

Operated by: Brightpeak Trading LLC
Business License Entity: Brightpeak Trading LLC

Registered Address:
1240 Popes Valley Dr
Colorado Springs, CO 80919
United States

Before Sending a Return

Email us first to receive the appropriate instructions and return address. Do not assume the registered business address accepts returned merchandise.